I just wanted to say how pleased I am to find a company that stands behind their product and makes the claims/replacement process so painless. The entire process took less than five minutes and my replacement was out to FedEx for delivery the next day. This was the best customer service I have received in a long time and I will be an Otterbox user for as long as this company is in business. THANKS!
My Samsung S3 was in use on a tripod so we could make a time lapse video of us falling a large pine tree. It went in the opposite direction it was supposed to and crushed my phone, tripod, and broke off the charger at the socket. I dug my phone out of the ground, and with my OtterBox protecting my phone there was no damage! The tripod was left in pieces all over, the phone was stuck in the ground, and the end result was that OtterBox saved the day. Not a scratch on my phone, not a crack. […]