Galaxy Altius posts

The Tech fight for your wrist

We live in a world where the general consensus seems to be that “bigger is […]

04.06.13

@CaseyEdelman Thanks for the shout out! Glad we could be there for you!
@ChefJVP Sorry to see your case cracked! We'd love to replace it for you under our warranty here: https://t.co/JWGYSnnCgH
@tabbiewolf Yikes! Let's get that replaced. We'd be happy to take care of you here: https://t.co/JWGYSnnCgH
@JeffKingpro Oh no! We're so sorry to see that! While our cases are tough, they're not completely infallible. Was your case damaged?
@Blade5276 That's great to hear! Thanks so much for sharing with us!
@faniii18 We're always happy to help!
@brian_d_byers Thanks for letting us know. We'll be sure to pass your feedback along to our design team!
"Early morning views are better with #mypursuit is to spend as many days outside as possible." -… https://t.co/mEJW9M5ylD

Broken Rubber!

Ok… So I’ve had my iPad in my Defender Series case since the day I bought it. It has withstood lots of drops and abuse. The rubber protector shell started to stretch and eventually broke in 3 spots. So, I contacted OtterBox and contacted the warranty department. It was totally easy!! Take a pic and pay for shipping. Bam, done! Three days later it arrived. I opened the box expecting to see just the rubber piece but instead they sent me a brand new case!!! Wow! That is great customer service!! OtterBox For Life

Thank You

Thanks OtterBox for making the process of replacement easy. I needed a shell due to the one I have had for 1 1/2 years was not fitting well. I followed the replacement process with ease. The item arrived today. This was hassle free, easy and extremely convenient. Thank you to the web page designer, the order filler, and the shipping personnel. OtterBox ROCKS David

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