Lindsey Jacobellis posts

A Little Place Called Aspen – Winter X Games Contest

In 1994, Harry and Lloyd made an epic journey to “a little place called Aspen.” […]

01.25.12

Just when Peyton thinks he’s plenty safe, Ollie cranks up the protection s’more. https://t.co/yzz403oVg5 https://t.co/vDqe9lOKSm
@ccdenae_ Sorry to hear the case cracked, but thankfully, we have an awesome warranty! Follow the steps for a repla… https://t.co/IJ32aUFUte
@thenidrahamad We wanted to let you know we answered your DMs.
@stephgroom11 We can actually help out with a brand-new warranty replacement here: https://t.co/JWGYSnnCgH
@stephgroom11 That makes us do the happy dance too! Let us know if there are any problems with your case.
@kshxtrixgxx That is great to hear!
@kirstiknodle While our cases aren't waterproof, we are so happy to hear the phone is okay!
@ncisco1298 Yikes! Sorry to hear that, but did you know we have a warranty? We'd be happy to set you up with a repl… https://t.co/xgf6Ip5Fj6

Broken Rubber!

Ok… So I’ve had my iPad in my Defender Series case since the day I bought it. It has withstood lots of drops and abuse. The rubber protector shell started to stretch and eventually broke in 3 spots. So, I contacted OtterBox and contacted the warranty department. It was totally easy!! Take a pic and pay for shipping. Bam, done! Three days later it arrived. I opened the box expecting to see just the rubber piece but instead they sent me a brand new case!!! Wow! That is great customer service!! OtterBox For Life

Thank You

Thanks OtterBox for making the process of replacement easy. I needed a shell due to the one I have had for 1 1/2 years was not fitting well. I followed the replacement process with ease. The item arrived today. This was hassle free, easy and extremely convenient. Thank you to the web page designer, the order filler, and the shipping personnel. OtterBox ROCKS David

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