SXSW Day 2 posts

OtterBox Live from SXSW — Day 2

Day 2 of #SXSW was once again plagued by rain in the morning, so we […]

03.10.13

Day #2 of @makerfaire has begun! Come say hello at booth #2700 in the 3D printing zone. #MFNY17 https://t.co/NX5nRJM9QU
@powowlengreyes Style must run in the family!
We’re at @makerfaire NYC this weekend, 3D printing accessories for our uniVERSE Case System. Come say hi if you’re… https://t.co/plOHjgWy9g
Every time an Apple falls, we're there to protect it. #10YearsCovered https://t.co/4WnkdKNZVS
RT @budin_todd: Received 2 @OtterBox tumblers for my bday. I love when good brands branch into new product categories. Can't wait t… https://t.co/sfpXnOh0dU
"Feeling the Mondays. Send all the caffeine in your pantry my way, please." - #OtterBoxAmbassador @bskinnerphoto https://t.co/wJiJGOznSW
@ohreallyariana Oh no! We're sorry the packaging is giving you trouble! Which phone is the screen protector for?
@MarshalGillen We're happy the phone is doing all right, but the case looks wrecked, unfortunately. We'd love to get you a replacement!

Broken Rubber!

Ok… So I’ve had my iPad in my Defender Series case since the day I bought it. It has withstood lots of drops and abuse. The rubber protector shell started to stretch and eventually broke in 3 spots. So, I contacted OtterBox and contacted the warranty department. It was totally easy!! Take a pic and pay for shipping. Bam, done! Three days later it arrived. I opened the box expecting to see just the rubber piece but instead they sent me a brand new case!!! Wow! That is great customer service!! OtterBox For Life

Thank You

Thanks OtterBox for making the process of replacement easy. I needed a shell due to the one I have had for 1 1/2 years was not fitting well. I followed the replacement process with ease. The item arrived today. This was hassle free, easy and extremely convenient. Thank you to the web page designer, the order filler, and the shipping personnel. OtterBox ROCKS David

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