Excellent ServiceRead Article
I called OtterBox from Canada to see if there is a retailer near me that carries the defender series case for my BlackBerry. I explained that I broke the belt clip and wanted to buy a replacement. Certainly the product was not at fault. Kim told me they would warranty my holster regardless of how it was damaged. I am so astounded, it seems very few companies stand behind their products and make the warranty process so easy. OtterBox sets the standard for product quality and service. I am a customer for life. Thanks Kim and the Otters.