No Hassel Warranty

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I bought a Defender Series case for my S3. The belt clip recently broke at the clip hinge pin. To be honest, it was not a manufacturing defect- I was in a hurry, caught it on an edge and ripped it off my belt. So I filled out the warranty form, took pictures, submitted them online and had a new holster, at no charge, in less that a week. The Otters stand behind the product and have won my customer loyalty for life. Thanks Otters.