warranty replacement

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I’m telling this because there are really good people in the world ,and there is one that works at Otterbox! THANK YOU SSSOOOOO MUCH for the help with my replacement case!!!!! I’m soooo computer illeterate it’s going to take me 20 minutes to type this and then try to figure out how to get it to you…. I’ve had an Otterbox before and had no trouble getting it replaced, but toooooo many people are tooo busy taking advantage of other people that Otterbox had to change their policy on replacement, and with me being computer illeterate it took me a week to figure out how to get all the data to Otterbox to get my replacement…. from taking pictures to texting them to my girlfriend so she could email them to me so i could email them to Otterbox and then doing it wrong and having to redo it and do it another way , well anyway you get the idea, I’M STUPID, KINDA LIKE THE WAWAWAWAWATERBOY!!!!! anyway thanks to a VERY SWEET and understanding CSR lady I’m hopefully getting my replacement case, PRAISE THE LORD and thank you ma’am and may GOD Bless you and the Otterbox crew!!!! customer forever, Michael Nall