The retainer on the belt clip broke and I can’t stand to carry my phone in pocket. I love my OtterBox, so I just figured I would buy another one. However, the sales associate at a local retailer reminded me about their warranty. I was skeptical that I could be helped because I didn’t have a receipt and didn’t register the product. I was pleasantly surprised at how easy and quick the process was to get my belt clip replaced. Thanks, OtterBox!!!