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Every day people just like you share there stories in how there OtterBox helped them. Now here is your chance. Submit your story and keep it clean!

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Warranty Service

The retainer on the belt clip broke and I can’t stand to carry my phone in pocket. I love my OtterBox, so I just figured I would buy another one. However, the sales associate at a local retailer reminded me about their warranty. I was skeptical that I could be helped because I didn’t have a receipt and didn’t register the product. I was pleasantly surprised at how easy and quick the process was to get my belt clip replaced. Thanks, OtterBox!!!

from David Quin   08.05.14

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Above and Beyond Customer Service!

I mistakenly ordered the wrong Defender Series box for my seemingly ancient Droid Razzr Max. I was told that the line of cases for my particular phone had been discontinued. Needless to say I was heartbroken. Instead of telling me that I was just SOL, my representative Tary put me on hold and found a way to get me the case I needed from the dark corners of their warehouse. She even managed to work it out so that it would arrive sooner that it normally would have given the circumstances! Thank you, Tary, for being an outstanding customer representative!

from Jonathan   08.05.14

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iPhone Run Over by a Car

Not thinking when I climbed into my Jeep, I flung my iPhone up on the dash. Later when I made a hard right out of the parking lot, I watched my iPhone fly out the window and bounce on the concrete behind me. I turned at the light and made the loop to hopefully retrieve my phone from the road. I got out and walked to the edge of the road, just in time to watch a car run over my phone. Figuring it was trashed, I retrieved it anyway only to discover there wasn’t a scratch on it. Everything […]

from Bryan E.   08.05.14

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My iPhone 5s fell out my pocket while I was riding my four-wheeler and than got ran over by a car and my iPhone still works just fine.

from Mike   08.05.14

GREAT Product!!!

I was going on a long bike ride yesterday when I hit a pot hole (not just once, but twice!) My phone shook loose from the clip that was holding it to the handle bars and went flying. This was one of the two times it hit the road and was even run over by a car afterwards. Thanks to my OtterBox, my phone is still in perfect condition. Thank you, OtterBox, I will be a lifetime customer!

from Mollie   08.05.14

Great Customer Service!

I emailed OtterBox regarding a case I had purchased for my iPhone 5c, which was pink and had unfortunately experienced some problematic dirt issues. I was able to correspond with a few customer service agents over email, and once I had finally chosen a color, my order placed and had my new case shipped to me! The order was actually placed for the wrong case (commuter, rather than defender), so I called the customer service number. I was on hold for a while, but I’m glad I waited because the customer service agent who talked on the phone with me […]

from Ellen   08.05.14

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OtterBox Phone Case

My Android phone flew off the roof of my car while I was going 60 MPH and bounced onto the freeway. A good samaritan retrieved it and returned it to me. There isn’t a scratch on the phone and it works perfectly. Amazing!

from Cheryl Kempenich   08.05.14

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Amazing OtterBox

My four year old daughter has Down Syndrome and can unintentionally be rough with her iPad Mini. We bought her an OtterBox case for it. The case has withstood some drops but today, it withstood sliding out a go-kart going 15 MPH and being ran over by the two go karts behind us. Like, real sized go carts! The worker at the track said he had never seen anything like it and was sure it was a goner when he saw everyone running it over. The case was a little cracked in a corner and had some black marks but […]

from Liz morganroth   08.05.14

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OtterBox Saved my Life (or more accurately my phone’s life…which for all intents and purposes holds my life.)

Yesterday, after a relaxing afternoon spent at the pool, I walked back into my house carrying all the detritus you take with you when planning a day at the pool. I had the paper, a book, snacks, soda, and the used towels that friends and family had left lying around. And, did I mention, that on top of this pile of things I had my cell phone encased in a standard OtterBox? Of course, I wouldn’t be writing to tell you my tale had the phone not flown out of my hand and into the deep end of the pool. […]

from caroline hirschfeld   08.05.14

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My Crash

This morning, July 27, 2014, I was in a motorcycle accident where I was thrown from my bike. My phone was in the front pocket of my jeans. Luckily, I sustained only minor injuries, however, had I not had an OtterBox protecting my Moto X, which isn’t even 6 months old yet, my phone would have been toast. Though my OtterBox is in pretty rough shape, I am thankful that I use OtterBox and I will be a forever customer.

from Kate Drago   08.05.14

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Defender Series 3GS case Survived

I had a Defender Series case for my last iPhone 3GS. I was driving and realized that I had left my phone on top of my car. I was going 50 MPH and the phone fallen off my car into the side of the road. I found my phone and it still worked great and there was not a scratch or a crack in the phone.

from Grant Forbes   08.05.14

My OtterBox has Saved my Phone Multiple Times!

As an EMT, my phone can go through a lot of trauma. From being run over by an ambulance, to having a variety of different bodily fluids thrown at it- it’s never once cracked, been damaged, or stopped working. Five stars to OtterBox for making my phone strong enough to withstand anything my job can throw at me!

from Dustin   08.05.14

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How OtterBox Saved my Phone

I bought the Defender Series case on Amazon when I first bought my iPhone two years ago. I have always had a habit of dropping my phone, so I wanted to make sure it was well protected. I not only have dropped my phone multiple times on concrete, I also dropped it ten feet under water in Jackson Lake. However, my phone was saved by my OtterBox so I strongly recommended buying an OtterBox Defender Series case. It is well worth the money!

from Mandy Moss   08.05.14

The World’s Hardest Working OtterBox

I have Fibromyalgia. This means that I often times have a hard time keeping hold of things (i.e. I’m a klutz). Either my grip becomes weak, or my hand spasms and I drop what I’m holding. A lot of times things just jump out of my hands. Usually these things include my iPhone. I have dropped my phone on pavement, on sidewalks, on concrete floors, on tile floors and twice down a set of stairs. Once I knocked my phone to the floor (office vinyl flooring) from a shelf 6 feet off the ground. Each and every time I have […]

from Daisy Kaufman   08.05.14

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OtterBox is my Hero

OtterBox is my hero. I was tired and sore from a long workout, and decided to go to the supermarket afterwards. Since I wrote a grocery list on my iPhone, I brought it in with me. Getting back into my car, I loaded the groceries in the front seat. When I got home I realized I couldn’t find my phone anywhere inside my car. Then I looked up; My phone had taken a ride on top of my car for four miles! I’m kind of a speedy driver, so it seems like a miracle that it stayed there. Thank you, […]

from Shannon   08.05.14

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